What are the basic truth of communication ?
Analysis of the communication process brings out three underlying truths
that will help us understand its complexity.
1.Meanings
sent are not always received :-
The first underlying truth is that the meanings transmitted are not
necessarily the meanings received. No two minds have identical filters. No two
minds have identical storehouse of words, gestures, facial expressions or any
of the other symbol forms. And no two minds attach exactly the same meanings to
all the symbols they have in common. Because of these differences in minds
errors in communication are bound to occur. Skilled communicators work hard to
minimize these errors .
2.Meanings
is in the mind :-
A second
underlying truth is that meanings is in the mind not in the words or other
symbols used. How accurately a sender conveys meaning in symbols depends on how
skillful one is in choosing symbols with the receiver in mind and on how
skillful the receiver is in interpreting the meanings intended. When they receiver
your messages, they do not look at the symbols alone. They also look for the
meaning they think you intended.
3.The
symbols of communication are imperfect :-
The third underlying truth is that the symbols used in communication are
imperfect. One reason for this is that the symbols we use, especially words are
at best crude substitutes for the real thing. The verb run conveys only the
most general part of an action, it ignores countless variations in speed, grace and
style. communication is also imperfect because communicators vary in their
ability to convey thoughts. Some find it very difficult to select symbols that
express their simplest thoughts. Although these basic truths bring to light the
difficulties, complexities and limitations of communication. They also help us
understand where our efforts are needed to improve communication.
For example
: The word man can refer to billions of human beings of whom no two are
precisely a like.
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